FAQ: EUROPE DIVIDED
For the most up-to-date information about the status of our project, check our project updates on Kickstarter!

What language versions Europe Divided will be available in?

English, German, Spanish, Polish. If there are to be released other language editions, we will highlight it on the main page of the campaign.

Last updated: June 10, 2019 08:24

Are there any kickstarter exclusives?

No, we haven’t planned any this time. However, there is a finely crafted set of 30 EuRubel metal coins included in both pledges - Black Sea and Baltic Sea.

The set of metal EuRubel coins is free of charge during the campaign. Later on they will be for £10.

Last updated: June 10, 2019 08:30

Are there any freebies and/or earlybirds?

No earlybirds this time, but we have a freebie - a set of 30 EuRubel metal coins worth £10 in retail.

Last updated: June 10, 2019 08:24

Can I pledge for £1 and later on upgrade my pledge on BackerKit?

You can, but backing the project now with the higher amount will definitely help to fund the game.

Last updated: June 10, 2019 08:30

Do graphic materials depict actual game components?

Most of them show computer graphic visualisations as well as handmade prototype components. Yet some of the photographs depict actual items and game elements.

The final products may vary from the ones in photos and graphics. Naturally, the quality of final product will be much, much higher.

Last updated: June 10, 2019 08:24

What is this "BackerKit" or "Pledge Manager"? What Pledge Manager do you use?

www.backerkit.com For our first time backers, BackerKit is a platform that takes care of organizing all the data related to campaign’s backers. It keeps track of shipping details, preferences, quantities, pledge levels and many other aspects of the crowdfunding campaign in order to simplify fulfillment after a successful campaign. For you it means that you will be able to manage your pledge after the campaign itself has ended.

Last updated: June 10, 2019 08:24

How long will it take to actually receive the game?

We plan to release the game on December 2019, but we are going to use our best efforts to make it happen earlier.

Last updated: June 10, 2019 08:24

What is your refund policy?

We refund the pledge with a penalty of 15 % fees that we are obliged to pay (Kickstarter, Stripe / PayPal and BackerKit fees).

Last updated: June 10, 2019 08:24

What is the game board made of and what are its dimensions?

The game board is a 560 x 560 mm heavy cardboard with exclusive linen finish.

Last updated: June 10, 2019 08:24

How many cards are there? What is the size of cards?

Actually there are two sizes:

  • Period I and II headline cards (80 x 120 mm, 320 gsm) - 40 cards
  • Russia and Europe: Action cards, Advantage cards, Contested Region Action Cards, Sea Cards - (58 x 88 mm, 320 gsm) - 60 cards

100 cards in total.

Last updated: June 10, 2019 08:24

How do I calculate shipping cost? How and when do I pay it?

You will be asked to pay the shipping cost in Pledge Manager after the campaign. You will be able to add extra items to your pledge in the process.

The estimated shipping cost is: USA £15 to most states, £30 to Alaska, Hawaii, and Puerto Rico. Canada £20. EU £10-12 to most countries (Poland - free). Other European countries £15 - £30. Asia £30, Australia £30, New Zealand £35, Oceania £45, Latin America £45, Africa £45.

It’s possible to save money by ordering more copies of the game and shipping them to the same address. For example: the estimated shipping cost of 2 - 4 copies of the game amounts to £ 15 while 1 - 2 copies equals £ 10- 12.

Last updated: June 10, 2019 08:24

How will the shipping process look like?

The games will be shipped out from the EU - for European Union backers; from the US - for US backers; from Canada - for Canadian backers; and from EU, using FedEx air freight - for Asian, Australian and Rest of the World backers

Last updated: June 10, 2019 08:24

To what countries/parts of the world the shipping will be friendly?

US, Canada, Australia/New Zealand, EU, United Kingdom (Brexit friendly).

Last updated: June 10, 2019 08:24

Will there be a solo mode?

No. Just a good old face-to-face confrontation between two players :)

Last updated: June 10, 2019 08:42

Are EuRubel metal coins one-sided or double-sided?

Double-sided.

Last updated: June 10, 2019 08:54

Shipping Updates
For the most up-to-date information about the status of our project, check our project updates on Kickstarter!
No shipping updates are provided.
BackerKit FAQ

What is BackerKit?

BackerKit is a service that crowdfunded project creators use to keep track of hundreds to tens of thousands of backers—from shipping details, pledge levels, preferences and quantities, whether they have paid or had their card declined, special notes, and everything in between!

The BackerKit software and support team is independent from the campaign’s project team—BackerKit does not handle the actual reward shipping. For more information about the preparation or delivery status of your rewards, please check the project's updates page.

How does BackerKit work?

After the campaign ends, the project creator will send you an email with a unique link to your survey. You can check out a walkthrough of the process here.

I never received my invitation. How do I complete the survey?

The most common reasons for not receiving a survey email is that you may be checking an email inbox different from the email address you used to sign up with Kickstarter, Indiegogo or Tilt Pro account, or it may be caught in your spam filter.

Confirm that the email address you are searching matches the email address tied to your Kickstarter, Indiegogo, or Tilt Pro account. If that doesn’t work, then try checking your spam, junk or promotions folders. You can also search for "backerkit” in your inbox.

To resend the survey to yourself, visit the project page and input the email address associated with your Kickstarter, Indiegogo or Tilt Pro account.

How do I update my shipping address?

BackerKit allows you to update your shipping address until the shipping addresses are locked by the project creator. To update your address, go back to your BackerKit survey by inputting your email here.

When will my order be shipped, charged or locked?

That is handled directly by the project creator. BackerKit functions independently of the project itself, so we do not have control of their physical shipping timeline. If you want to check on the project’s status, we recommend reading over the project's updates page.

I completed the survey, but haven't received my rewards yet. When will they arrive?

As BackerKit does not actually handle any rewards or shipping, the best way to stay updated on the shipping timeline would be to check out the project's updates page.

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